Certificate: Business Analysis

Course Overview:

This course provides the foundational methodologies and practical skills to analyze business needs, define requirements, and support effective solution implementation.

Target Audience:

Aspiring Business Analysts, Project Coordinators, Career Changers.

Outline

Module 1: Introduction to Business Analysis

• Role and Value of the Business Analyst.
• The Business Analysis Lifecycle.
• Core Concepts: Requirements, Stakeholders, Solutions.
• Introduction to Key Frameworks (BABOK®).

Module 2: Techniques for Gathering Requirements

• Elicitation Techniques: Interviews, Workshops, Surveys.
• Documenting User Stories and Acceptance Criteria.
• Analyzing and Prioritizing Requirements.
• Managing Requirements Traceability.

Module 3: Process Analysis and Design

• Mapping As-Is Processes.
• Identifying Process Inefficiencies and Improvements.
• Designing To-Be Processes.
• Using Standard Notation (e.g., BPMN).

Module 4: Solution Evaluation and Implementation

• Validating Solutions Against Requirements.
• Supporting User Acceptance Testing (UAT).
• Planning for Change Management.
• Evaluating Solution Performance.

Module 5: Communication and Documentation Skills

• Stakeholder Analysis and Engagement.
• Creating Effective Requirements Documentation.
• Visual Modeling for Communication.
• Facilitating Meetings and Presentations.