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PRODID:-//Excel Business Institute - ECPv6.15.20//NONSGML v1.0//EN
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X-WR-CALNAME:Excel Business Institute
X-ORIGINAL-URL:https://excelbi.co.za
X-WR-CALDESC:Events for Excel Business Institute
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TZID:UTC
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DTSTART:20260101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20270503T090000
DTEND;TZID=UTC:20270507T130000
DTSTAMP:20261114T033438
CREATED:20260416T083201Z
LAST-MODIFIED:20260416T083201Z
UID:10000898-1809334800-1809694800@excelbi.co.za
SUMMARY:Workshop: PC Support
DESCRIPTION:Overview\nTo equip learners with the practical skills and knowledge to configure\, maintain\, troubleshoot\, and secure end-user computing devices and software within a modern business environment\, while providing effective user support. \nTarget Audience:\nIndividuals pursuing a career in IT support\, career changers\, and current employees looking to formalize their technical support skills. \nOutline\nModule 1: Computer System Configuration\n\nHardware Components: Identification\, function\, and installation of core PC components (CPU\, RAM\, storage\, PSU\, motherboard\, peripherals).\nHardware Compatibility: Understanding form factors\, interfaces (SATA\, NVMe\, PCIe)\, and system requirements.\nOperating System Installation: Clean installation and configuration of Windows and a Linux distribution.\nDriver Management: Sourcing\, installing\, and updating hardware device drivers.\nSystem Configuration: Using BIOS/UEFI firmware and OS tools to optimize system performance and boot settings.\n\nModule 2: User Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to problem-solving (e.g.\, Identify the problem\, Establish a theory\, Test\, Plan action\, Implement solution\, Verify functionality\, Document findings).\nDiagnostic Tools: Utilizing built-in OS utilities (e.g.\, Task Manager\, Device Manager\, Event Viewer) and hardware diagnostics.\nCommon Issues: Resolving problems related to boot failures\, blue screens\, performance slowdowns\, and peripheral devices.\nSoft Skills: Developing communication skills\, active listening\, professionalism\, and managing user expectations in a support context.\n\nModule 3: Software Installation and Management\n\nSoftware Types: Understanding application software\, utilities\, and system software.\nInstallation & Configuration: Installing licensed\, freeware\, and web applications; configuring application settings.\nSoftware Management: Using built-in OS tools (Programs and Features) and package managers for installation and uninstallation.\nUpdate Management: Configuring and deploying software updates and patches for operating systems and applications.\nVirtualization Basics: Introduction to using application virtualization for software compatibility and testing.\n\nModule 4: Network Essentials\n\nNetworking Fundamentals: Core concepts of TCP/IP\, IPv4 addressing\, DNS\, DHCP\, and gateway.\nNetwork Setup: Configuring wired and wireless (Wi-Fi) network connections on a client PC.\nNetwork Troubleshooting: Using command-line tools (ipconfig\, ping\, nslookup\, tracert) to diagnose connectivity problems.\nResource Sharing: Setting up and connecting to shared network resources like printers and file shares.\nRemote Access: Using remote desktop tools to provide remote support to users.\n\nModule 5: Security Practices\n\nSecurity Fundamentals: Understanding core principles (Confidentiality\, Integrity\, Availability) and common threats (malware\, phishing\, social engineering).\nEndpoint Protection: Installing\, configuring\, and updating antivirus/anti-malware software.\nSystem Hardening: Configuring user account controls (UAC)\, firewall settings\, and enabling disk encryption (e.g.\, BitLocker).\nAccess Control: Managing user accounts\, groups\, and permissions; implementing strong password policies.\nData Security: Educating users on security best practices; performing secure data disposal and backups.
URL:https://excelbi.co.za/event/workshop-pc-support/2027-05-03/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/pc-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270504T090000
DTEND;TZID=UTC:20270505T130000
DTSTAMP:20261114T033438
CREATED:20260415T073906Z
LAST-MODIFIED:20260415T073906Z
UID:10000331-1809421200-1809522000@excelbi.co.za
SUMMARY:Microsoft Outlook Fundamentals
DESCRIPTION:Course Overview:\nThis practical course equips you with the essential skills to use Microsoft Outlook effectively. Learn to navigate the interface\, manage your inbox\, organize contacts\, schedule meetings\, and track tasks to boost your daily productivity. \nTarget Audience:\nOffice workers\, students\, administrative staff\, and anyone new to Outlook or looking to strengthen their foundational skills. \nUpon completion\, students will be able to:\n\nConfidently navigate and customize the Outlook interface.\nCompose\, format\, and send professional emails\, including attachments.\nImplement strategies to organize and find emails efficiently.\nCreate\, manage\, and categorize contacts and contact groups.\nSchedule\, update\, and respond to calendar appointments and meetings.\nCreate and track personal tasks and reminders.\n\nOutline\nModule 1: Navigating the Outlook Interface \n\nThe Outlook Ecosystem: Overview of Mail\, Calendar\, People (Contacts)\, Tasks\, and Notes.\nThe Ribbon and Folders Pane: Understanding context-sensitive tabs and navigating your folder hierarchy.\nCustomizing Your View: Using the Reading Pane\, arranging messages\, and adjusting layout and view settings.\nPractical Activity: Navigate to each main module (Mail\, Calendar\, Contacts) and customize the Reading Pane location.\n\nModule 2: Composing and Sending Emails \n\nCreating a New Message: Using the To;\, Cc;\, and Bcc; fields appropriately. Writing clear subject lines.\nFormatting & Professionalism: Basic text formatting\, adding signatures\, and setting importance levels.\nWorking with Attachments: Attaching files and items from OneDrive. Understanding file size limits.\n\nModule 3: Organizing Emails with Folders \n\nFolder Management: Creating\, renaming\, and moving folders and subfolders for project- or sender-based organization.\nRules: Introduction to creating basic rules to automatically move\, flag\, or delete incoming messages.\nSearch and Filters: Using the instant search box and the Search Tools tab to find old emails quickly.\n\nModule 4: Using Contacts and Address Book \n\nCreating & Editing Contacts: Adding new contacts manually\, filling in key details\, and adding a photo.\nContact Groups (Lists): Creating a distribution list to send emails to a group of people at once.\nFinding and Using Contacts: Using the Address Book while composing an email and categorizing contacts for easy sorting.\n\nModule 5: Calendar Management Basics \n\nDifferent Appointment Types: Creating new appointments (for yourself) and meetings (inviting others).\nScheduling Assistant: Using the Scheduling Assistant to find a time that works for all attendees.\nManaging Invitations: Responding to meeting invites (Accept\, Tentative\, Decline) and adding notes.\n\nModule 6: Setting Tasks and Reminders \n\nThe Tasks Module: Creating a new task\, setting a due date\, priority\, and status.\nFlags and Reminders: Using the Follow Up flag to create quick email-based reminders.\nThe To-Do Bar: Understanding how Tasks\, Flagged Emails\, and your Calendar integrate in the To-Do Bar view.
URL:https://excelbi.co.za/event/microsoft-outlook-fundamentals/2027-05-04/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:MS Office
ATTACH;FMTTYPE=image/png:https://excelbi.co.za/wp-content/uploads/2026/04/Outlook-Basic.png
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270510T090000
DTEND;TZID=UTC:20270514T130000
DTSTAMP:20261114T033438
CREATED:20260415T080424Z
LAST-MODIFIED:20260415T080424Z
UID:10000429-1809939600-1810299600@excelbi.co.za
SUMMARY:Introduction to Project Management
DESCRIPTION:Overview\nThis foundational course provides the essential principles and practices of project management. Learn the project life cycle\, key terminology\, and core skills needed to initiate\, plan\, and execute projects successfully\, on time and within budget. \nTarget Audience \nAspiring project managers\, team members\, students\, and professionals in any industry who want to understand the discipline of project management. \nUpon completion\, students will be able to: \n\nDefine project management and articulate its value and key concepts.\nIdentify and describe the phases of a standard project life cycle.\nUnderstand the core responsibilities and skills of a project manager.\nUtilize basic project management tools for planning and tracking.\nDevelop a simple project plan\, schedule\, and budget.\nIdentify basic project risks and understand mitigation strategies.\n\nOutline\nModule 1: Definition and Importance of Project Management \n\nWhat is a Project?: Distinguishing projects from ongoing operations.\nWhat is Project Management?: Defining the discipline and its key objectives (scope\, time\, cost\, quality).\nThe Value of PM: Understanding how effective PM delivers benefits and reduces risks for organizations.\n\nModule 2: Project Life Cycle and Key Phases \n\nThe Project Life Cycle: Overview of the typical phases: Initiation\, Planning\, Execution\, Monitoring & Controlling\, Closing.\nInitiation Phase: Defining the project goal\, scope\, and stakeholders. The project charter.\nClosing Phase: Handing over the final deliverable\, releasing resources\, and conducting lessons learned.\n\nModule 3: Roles and Responsibilities of a Project Manager \n\nThe PM’s Key Duties: Leading the team\, managing communication\, mitigating risks\, managing the triple constraint (scope\, time\, cost).\nEssential Skills: Communication\, leadership\, negotiation\, problem-solving\, and stakeholder management.\nAuthority vs. Responsibility: Understanding the challenge of leading projects without direct authority over team members.\n\nModule 4: Basic Project Management Tools and Techniques \n\nVisual Tools: Introduction to Gantt charts\, Kanban boards\, and calendars for tracking progress.\nCommunication Tools: The RACI chart (Responsible\, Accountable\, Consulted\, Informed) for defining roles.\nDocumentation: Overview of key documents like the project charter\, scope statement\, and status reports.\n\nModule 5: Introduction to Project Planning and Scheduling \n\nWork Breakdown Structure (WBS): Decomposing project deliverables into smaller\, manageable tasks.\nSequencing and Dependencies: Determining the order of tasks and which tasks depend on others.\nEstimating Duration: Techniques for estimating how long tasks will take.\n\nModule 6: Overview of Budgeting and Resource Allocation \n\nCost Estimating: Top-down vs. bottom-up estimating techniques.\nCreating a Baseline Budget: Aggregating the estimated costs of individual activities to establish a total budget.\nResource Allocation: Identifying what people\, equipment\, and materials are needed and when.\n\nModule 7: Introduction to Risk Management \n\nIdentifying Risks: Brainstorming techniques to find potential threats and opportunities.\nRisk Analysis: Assessing the probability and impact of risks (Qualitative Analysis).\n\nRisk Response Planning: Basic strategies for dealing with risks: Avoid\, Mitigate\, Transfer\, Accept.
URL:https://excelbi.co.za/event/introduction-to-project-management/2027-05-10/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Project Management
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/Introduction-to-Project-Management.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270511T090000
DTEND;TZID=UTC:20270512T130000
DTSTAMP:20261114T033438
CREATED:20260415T074155Z
LAST-MODIFIED:20260415T075859Z
UID:10000350-1810026000-1810126800@excelbi.co.za
SUMMARY:Microsoft Outlook Intermediate
DESCRIPTION:Overview\nTransform your inbox from reactive to proactive. Master advanced organization\, automation\, and management tools to streamline your workflow\, manage complex calendars\, and take control of your communication. \nTarget Audience: \nUsers comfortable with Outlook basics who manage high email volume\, complex calendars\, or need to optimize their workflow for efficiency. \nUpon completion\, students will be able to: \n\nImplement advanced email organization and cleanup strategies.\nManage complex meeting requests\, voting buttons\, and delegate access.\nCreate and manage contact groups and electronic business cards.\nUtilize advanced search (Search Folders) and categorization for rapid information retrieval.\nAutomate email management with sophisticated Rules and alerts.\nConfigure AutoArchive and use Outlook effectively offline.\n\nOutline\nModule 1: Advanced Email Features and Organization \n\nCleanup Tools: Using Clean Up Conversation\, Ignore Conversation\, and Sweep to manage email threads.\nAdvanced Message Options: Setting importance\, sensitivity\, delivery receipts\, and voting buttons.\nQuick Steps: Creating and using one-click Quick Steps to perform multi-action tasks (e.g.\, “Move to Project X & Flag”).\n\nModule 2: Managing Meetings and Appointments \n\nMeeting Options: Scheduling online meetings (Teams)\, setting up presenter options\, and using the Scheduling Assistant for large groups.\nManaging Responses: Tracking attendee responses and proposing a new time for a meeting.\nCalendar Delegation: Granting permissions for a delegate to manage your calendar and send meetings on your behalf.\n\nModule 3: Using Advanced Contacts Features \n\nContact Groups (Distribution Lists): Creating\, updating\, and using groups for frequent team communication.\nElectronic Business Cards: Customizing and sharing your digital business card via email.\nLinking Contacts: Linking multiple entries for the same contact (e.g.\, from an email and a meeting) to create a unified view.\n\nModule 4: Categorizing and Searching Emails \n\nColor Categories: Creating and applying custom color categories to emails\, calendar items\, and tasks for visual organization.\nAdvanced Find & Search Folders: Using the Search Tools ribbon to build complex search queries.\nCreating Search Folders: Setting up dynamic\, virtual folders that automatically gather emails based on specific criteria.\n\nModule 5: Setting Up Rules and Alerts \n\nAdvanced Rules: Creating server-side rules that run even when Outlook is closed\, using “AND/OR” logic for complex conditions.\nDesktop Alerts: Customizing desktop notification settings for new messages.\nManaging Rules: Editing\, re-ordering\, and troubleshooting existing rules for optimal performance.\n\nModule 6: Email Archiving and Offline Management \n\nAutoArchive: Understanding and configuring AutoArchive settings to automatically move old items to an archive (.pst) file.\nManual Archiving: Manually moving or exporting items to an archive file for backup or storage.\nOffline Use: Using Cached Exchange Mode\, working offline\, and managing OST files.
URL:https://excelbi.co.za/event/microsoft-outlook-intermediate/2027-05-11/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:MS Office
ATTACH;FMTTYPE=image/png:https://excelbi.co.za/wp-content/uploads/2026/04/Outlook-Intermediate.png
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270517T090000
DTEND;TZID=UTC:20270519T130000
DTSTAMP:20261114T033438
CREATED:20260415T074448Z
LAST-MODIFIED:20260415T074448Z
UID:10000369-1810544400-1810731600@excelbi.co.za
SUMMARY:Microsoft Outlook Advanced
DESCRIPTION:Overview\nBecome an Outlook power user. Leverage advanced automation\, master complex calendar orchestration\, integrate seamlessly with the Microsoft ecosystem\, and implement robust security protocols for ultimate productivity and data protection. \nTarget Audience: \nExecutives\, administrative assistants\, project managers\, IT professionals\, and any power user who manages multiple priorities\, requires deep automation\, and needs to enforce strict security and organization. \nUpon completion\, students will be able to: \n\nDesign and implement sophisticated automation rules and Quick Steps for complex email management.\nDelegate calendar access and manage scheduling for others with detailed permissions.\nImplement a strategic mailbox cleanup and archiving plan to maintain performance and compliance.\nIntegrate Outlook with Teams\, OneNote\, and Power Automate for seamless workflow.\nUtilize advanced sharing and collaboration features for calendars and mailboxes.\nConfigure advanced security settings to protect against phishing and manage data privacy.\n\nOutline\nModule 1: Automating Tasks with Rules and Quick Steps \n\nAdvanced Rule Logic: Creating server-side rules with “AND/OR” conditions and exceptions for precise filtering.\nCustom Quick Steps: Designing multi-action Quick Steps to file\, categorize\, flag\, and forward emails in one click.\nRule Management and Troubleshooting: Organizing rule order for correct execution and debugging rules that fail.\n\nModule 2: Advanced Calendar Management \n\nCalendar Delegation: Granting and managing delegate permissions (Editor\, Author\, Reviewer) to manage another user’s calendar.\nScheduling on Behalf Of: Sending meeting invitations and responses as another person (requires delegate permissions).\nManaging Room & Equipment Resources: Scheduling and managing shared resources like conference rooms and projectors.\n\nModule 3: Mailbox Cleanup and Archiving \n\nManual and Auto-Archive: Configuring Auto-archive settings for folders and manually arching old items to PST files.\nMailbox Cleanup Tools: Using tools like “Empty Deleted Items” on exit and “Cleanup Tools” to manage space.\nOST/ PST Management: Understanding the difference between offline (OST) and archive (PST) data files and managing their size and location.\n\nModule 4: Integration with Other Microsoft Apps \n\nOutlook and Microsoft Teams: Scheduling Teams meetings from Outlook and managing RSVPs. Accessing Outlook contacts in Teams.\nOutlook and OneNote: Linking emails\, meetings\, and contacts to OneNote pages for integrated note-taking and project management.\nIntroduction to Power Automate: Creating simple flows to automate actions between Outlook and other apps (e.g.\, saving email attachments to OneDrive).\n\nModule 5: Collaboration Tools and Sharing Features \n\nAdvanced Calendar Sharing: Publishing calendars online\, sharing via email with detailed permission levels (Free/Busy\, Details\, Editor).\nShared Mailboxes: Using and managing shared mailboxes for team email addresses (e.g.\, info@company.com) without a separate login.\nDelegate Access vs. Sharing: Understanding the difference between granting delegate access and simply sharing a folder.\n\nModule 6: Advanced Security Features and Privacy Settings \n\nPhishing and Junk Mail Protection: Configuring the Junk Email filter\, managing blocked senders\, and identifying sophisticated phishing attempts.\nEncryption and Permissions: Using IRM (Information Rights Management) to send encrypted emails and prevent forwarding\, copying\, or printing.
URL:https://excelbi.co.za/event/microsoft-outlook-advanced/2027-05-17/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:MS Office
ATTACH;FMTTYPE=image/png:https://excelbi.co.za/wp-content/uploads/2026/04/Outlook-Advanced.png
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270830T080000
DTEND;TZID=UTC:20270903T170000
DTSTAMP:20261114T033438
CREATED:20260416T102749Z
LAST-MODIFIED:20260416T102749Z
UID:10000994-1819612800-1819990800@excelbi.co.za
SUMMARY:Certificate: Business Analysis Support Practice
DESCRIPTION:Course Overview:\nEquips learners with foundational knowledge and practical skills to support business analysis activities\, including requirements elicitation\, process modeling\, and stakeholder engagement. \nTarget Audience: \nAspiring BAs\, Project Support Staff\, Career Changers. \nOutline\nModule 1: Business Analysis Fundamentals\n\nRole of the Business Analyst vs. BA Support Practitioner.\nThe Business Analysis Lifecycle & Key Stages.\nCore Concepts: Needs\, Requirements\, Stakeholders\, Solutions.\n\nModule 2: Requirements Elicitation and Management\n\nElicitation Techniques: Interviews\, Workshops\, Surveys.\nDocumenting Requirements: User Stories & Acceptance Criteria.\nRequirements Management: Traceability and Change Control.\n\nModule 3: Process Modeling and Improvement\n\nProcess Modeling Fundamentals: BPMN Notation.\nMapping the Current State (As-Is Process).\nIdentifying Inefficiencies & Designing a Future State (To-Be).\n\nModule 4: Solution Assessment and Validation\n\nSolution Validation vs. Verification.\nSupporting User Acceptance Testing (UAT).\nWriting Test Cases from Requirements.\n\nModule 5: Communication and Stakeholder Engagement\n\nStakeholder Identification & Analysis (e.g.\, Power/Interest Grid).\nTailoring Communication for Different Audiences.\nActive Listening\, Questioning\, & Communication Plans.
URL:https://excelbi.co.za/event/certificate-business-analysis-support-practice/2027-08-30/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Business Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/BA-Support-Practice-1.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270830T090000
DTEND;TZID=UTC:20270903T130000
DTSTAMP:20261114T033438
CREATED:20260415T102118Z
LAST-MODIFIED:20260415T102552Z
UID:10000557-1819616400-1819976400@excelbi.co.za
SUMMARY:Certificate: Information and Communication Technology (ICT) Software Testing
DESCRIPTION:Course Overview:\nThis course equips learners with the fundamental principles and practical skills to effectively test software\, manage defects\, and assure quality throughout the development lifecycle. \nTarget Audience:\nAspiring software testers\, QA analysts\, developers\, and IT graduates. \nOutline\nModule 1: Software Testing Principles\n\nCore Objectives: Verification vs. Validation.\nFundamental Test Process: Planning\, Analysis\, Execution.\nKey Terminology: Error\, Defect\, Failure.\nTesting Levels: Unit\, Integration\, System\, Acceptance.\nTesting Types: Functional vs. Non-Functional.\n\nModule 2: Test Planning and Strategy Development\n\nComponents of a Test Plan.\nAnalyzing Requirements to Define Test Scope & Objectives.\nRisk-Based Testing Approach.\nEstimating Effort and Resource Planning.\nDefining Test Strategy for a Project.\n\nModule 3: Manual and Automated Testing Techniques\n\nBlack-Box Test Design Techniques: Equivalence Partitioning\, Boundary Value Analysis.\nCreating and Executing Manual Test Cases.\nIntroduction to Test Automation: Benefits and Limitations.\nOverview of Automation Tools (e.g.\, Selenium\, Cypress).\nThe Role of Manual vs. Automated Testing.\n\nModule 4: Defect Tracking and Reporting\n\nDefect Lifecycle and Statuses.\nLogging Effective Defect Reports: Key Information and Reproducibility.\nUtilizing Defect Tracking Tools (e.g.\, Jira).\nTriage and Priority Management.\nCommunicating Defects to Developers and Stakeholders.\n\nModule 5: Quality Assurance in Software Development\n\nQA’s Role in the Software Development Lifecycle (SDLC).\nIntegrating Testing in Agile & DevOps Methodologies.\nBest Practices for Test Metrics and Reporting.\nIntroduction to Continuous Integration/Continuous Deployment (CI/CD).
URL:https://excelbi.co.za/event/certificate-information-and-communication-technology-ict-software-testing/2027-08-30/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Project Management
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/Information-and-Communication-Technology-ICT-Software-Testing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
END:VCALENDAR