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X-WR-CALNAME:Excel Business Institute
X-ORIGINAL-URL:https://excelbi.co.za
X-WR-CALDESC:Events for Excel Business Institute
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BEGIN:VEVENT
DTSTART;TZID=UTC:20261012T090000
DTEND;TZID=UTC:20261016T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000596-1791795600-1792155600@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2026-10-12/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261214T090000
DTEND;TZID=UTC:20261218T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000597-1797238800-1797598800@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2026-12-14/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270208T090000
DTEND;TZID=UTC:20270212T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000598-1802077200-1802437200@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2027-02-08/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270412T090000
DTEND;TZID=UTC:20270416T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000599-1807520400-1807880400@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2027-04-12/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270614T090000
DTEND;TZID=UTC:20270618T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000600-1812963600-1813323600@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2027-06-14/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270809T090000
DTEND;TZID=UTC:20270813T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000601-1817802000-1818162000@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2027-08-09/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20271011T090000
DTEND;TZID=UTC:20271015T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000602-1823245200-1823605200@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2027-10-11/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20271213T090000
DTEND;TZID=UTC:20271217T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000603-1828688400-1829048400@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2027-12-13/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20280214T090000
DTEND;TZID=UTC:20280218T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000604-1834131600-1834491600@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2028-02-14/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20280410T090000
DTEND;TZID=UTC:20280414T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000605-1838970000-1839330000@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2028-04-10/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20280612T090000
DTEND;TZID=UTC:20280616T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000606-1844413200-1844773200@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2028-06-12/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20280814T090000
DTEND;TZID=UTC:20280818T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000607-1849856400-1850216400@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2028-08-14/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20281009T090000
DTEND;TZID=UTC:20281013T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000608-1854694800-1855054800@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2028-10-09/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20281211T090000
DTEND;TZID=UTC:20281215T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000609-1860138000-1860498000@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2028-12-11/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20290212T090000
DTEND;TZID=UTC:20290216T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000610-1865581200-1865941200@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2029-02-12/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20290409T090000
DTEND;TZID=UTC:20290413T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000611-1870419600-1870779600@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2029-04-09/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20290611T090000
DTEND;TZID=UTC:20290615T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000612-1875862800-1876222800@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2029-06-11/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20290813T090000
DTEND;TZID=UTC:20290817T130000
DTSTAMP:20260824T104654
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000613-1881306000-1881666000@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2029-08-13/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20291008T090000
DTEND;TZID=UTC:20291012T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000614-1886144400-1886504400@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2029-10-08/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20291210T090000
DTEND;TZID=UTC:20291214T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000615-1891587600-1891947600@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2029-12-10/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20300211T090000
DTEND;TZID=UTC:20300215T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000616-1897030800-1897390800@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2030-02-11/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20300408T090000
DTEND;TZID=UTC:20300412T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000617-1901869200-1902229200@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2030-04-08/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20300610T090000
DTEND;TZID=UTC:20300614T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000618-1907312400-1907672400@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2030-06-10/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20300812T090000
DTEND;TZID=UTC:20300816T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000619-1912755600-1913115600@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2030-08-12/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20301014T090000
DTEND;TZID=UTC:20301018T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000620-1918198800-1918558800@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2030-10-14/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20301209T090000
DTEND;TZID=UTC:20301213T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000621-1923037200-1923397200@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2030-12-09/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20310210T090000
DTEND;TZID=UTC:20310214T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000622-1928480400-1928840400@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2031-02-10/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20310414T090000
DTEND;TZID=UTC:20310418T130000
DTSTAMP:20260824T104655
CREATED:20260415T123727Z
LAST-MODIFIED:20260415T123727Z
UID:10000623-1933923600-1934283600@excelbi.co.za
SUMMARY:Certificate: Information Technology: Systems Support
DESCRIPTION:Course Overview:\nThis certificate provides the foundational knowledge and hands-on skills required to install\, maintain\, troubleshoot\, and secure computer systems and networks in a business environment. Graduates will be prepared for roles such as Systems Support Specialist\, Network Administrator\, and IT Technician. \nTarget Audience:\nIndividuals aiming to start or advance a career in corporate IT support and system administration. \nOutline\nModule 1: IT Support Fundamentals\n\nIntroduction to Enterprise IT Environments\nCore Hardware Components and Server Architecture\nOperating Systems Overview (Windows Server\, Linux)\nVirtualization Fundamentals (Hyper-V\, VMware)\nIT Service Management (ITSM) and ITIL Foundations\nDocumentation and Standard Operating Procedures\n\nModule 2: Network and System Administration\n\nTCP/IP Networking and Subnetting\nConfiguring Network Services (DHCP\, DNS)\nDirectory Services (Microsoft Active Directory)\nFile and Print Server Management\nNetwork Infrastructure (Switches\, Routers\, Firewalls)\nIntroduction to Cloud Services (IaaS\, SaaS)\n\nModule 3: Software and Hardware Troubleshooting \n\nAdvanced Troubleshooting Methodology\nDiagnosing OS and Application Failures\nHardware Diagnostics and RAID Configuration\nRemote Troubleshooting Tools and Techniques\nScripting for Automation and Remediation (PowerShell/Bash)\nPerformance Monitoring and Analysis\n\nModule 4: User and Access Management\n\nUser Account Lifecycle Management\nGroup Policy Management (GPOs)\nPrinciples of Least Privilege and Role-Based Access Control (RBAC)\nManaging Shared Resources and Permissions (NTFS/Shared Permissions)\nAuthentication Methods (Multi-Factor Authentication)\n\nModule 5: Security and Backup Solutions\n\nCybersecurity Threats and Vulnerability Management\nImplementing Local and Network Security Policies\nFundamentals of Firewall and Endpoint Security\nData Backup Strategies and Technologies\nDisaster Recovery Planning and Execution\nSecurity Auditing and Log Analysis
URL:https://excelbi.co.za/event/certificate-information-technology-systems-support/2031-04-14/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Information Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/IT-systems-support.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
END:VCALENDAR