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PRODID:-//Excel Business Institute - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Excel Business Institute
X-ORIGINAL-URL:https://excelbi.co.za
X-WR-CALDESC:Events for Excel Business Institute
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20250101T000000
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END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=UTC:20261207T090000
DTEND;TZID=UTC:20261211T130000
DTSTAMP:20261107T084422
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000848-1796634000-1796994000@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2026-12-07/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270201T090000
DTEND;TZID=UTC:20270205T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000849-1801472400-1801832400@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2027-02-01/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270405T090000
DTEND;TZID=UTC:20270409T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000850-1806915600-1807275600@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2027-04-05/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270607T090000
DTEND;TZID=UTC:20270611T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000851-1812358800-1812718800@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2027-06-07/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270802T090000
DTEND;TZID=UTC:20270806T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000852-1817197200-1817557200@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2027-08-02/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20271004T090000
DTEND;TZID=UTC:20271008T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000853-1822640400-1823000400@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2027-10-04/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20271206T090000
DTEND;TZID=UTC:20271210T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000854-1828083600-1828443600@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2027-12-06/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20280207T090000
DTEND;TZID=UTC:20280211T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000855-1833526800-1833886800@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2028-02-07/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20280403T090000
DTEND;TZID=UTC:20280407T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000856-1838365200-1838725200@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2028-04-03/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20280605T090000
DTEND;TZID=UTC:20280609T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000857-1843808400-1844168400@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2028-06-05/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20280807T090000
DTEND;TZID=UTC:20280811T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000858-1849251600-1849611600@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2028-08-07/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20281002T090000
DTEND;TZID=UTC:20281006T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000859-1854090000-1854450000@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2028-10-02/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20281204T090000
DTEND;TZID=UTC:20281208T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000860-1859533200-1859893200@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2028-12-04/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20290205T090000
DTEND;TZID=UTC:20290209T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000861-1864976400-1865336400@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2029-02-05/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20290402T090000
DTEND;TZID=UTC:20290406T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000862-1869814800-1870174800@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2029-04-02/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20290604T090000
DTEND;TZID=UTC:20290608T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000863-1875258000-1875618000@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2029-06-04/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20290806T090000
DTEND;TZID=UTC:20290810T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000864-1880701200-1881061200@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2029-08-06/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20291001T090000
DTEND;TZID=UTC:20291005T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000865-1885539600-1885899600@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2029-10-01/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20291203T090000
DTEND;TZID=UTC:20291207T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000866-1890982800-1891342800@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2029-12-03/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20300204T090000
DTEND;TZID=UTC:20300208T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000867-1896426000-1896786000@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2030-02-04/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20300401T090000
DTEND;TZID=UTC:20300405T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000868-1901264400-1901624400@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2030-04-01/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20300603T090000
DTEND;TZID=UTC:20300607T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000869-1906707600-1907067600@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2030-06-03/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20300805T090000
DTEND;TZID=UTC:20300809T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000870-1912150800-1912510800@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2030-08-05/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20301007T090000
DTEND;TZID=UTC:20301011T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000871-1917594000-1917954000@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2030-10-07/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20301202T090000
DTEND;TZID=UTC:20301206T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000872-1922432400-1922792400@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2030-12-02/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20310203T090000
DTEND;TZID=UTC:20310207T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000873-1927875600-1928235600@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2031-02-03/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20310407T090000
DTEND;TZID=UTC:20310411T130000
DTSTAMP:20261107T084423
CREATED:20260416T080252Z
LAST-MODIFIED:20260416T080252Z
UID:10000874-1933318800-1933678800@excelbi.co.za
SUMMARY:Workshop: End User Computing
DESCRIPTION:Course Objective:\nTo empower learners with the practical skills and knowledge to confidently use computer hardware\, application software\, and online collaboration tools to solve problems\, communicate effectively\, and perform basic IT troubleshooting. \nTarget Audience:\nIndividuals with little to no formal IT training\, career changers\, administrative staff\, and anyone seeking to improve their digital literacy for personal or professional development. \nOutline\nModule 1: Introduction to Computing and IT Skills\n\nComputer Hardware & Software: Identifying core components (CPU\, RAM\, storage); understanding the difference between system and application software.\nOperating System Navigation: Proficiency in using Windows or macOS (file management\, system settings\, user accounts).\nFile Management: Creating a logical folder structure; naming\, moving\, copying\, and organizing files and folders.\nSystem Setup & Maintenance: Connecting peripherals (printers\, drives); basic software installation and updates.\nIT Security Fundamentals: Creating strong passwords\, recognizing phishing attempts\, and understanding malware.\n\nModule 2: Application Software Proficiency\n\nWord Processing (e.g.\, Microsoft Word/Google Docs): Creating\, formatting\, and reviewing documents; using templates; mail merge.\nSpreadsheets (e.g.\, Microsoft Excel/Google Sheets): Data entry\, formatting\, basic formulas and functions (SUM\, AVERAGE\, IF)\, creating charts and graphs.\nPresentation Software (e.g.\, PowerPoint/Google Slides): Designing effective slideshows; using themes\, animations\, and transitions; presenting skills.\nDatabase Fundamentals (e.g.\, Microsoft Access): Basic concepts of tables\, forms\, queries\, and reports.\n\nModule 3: Online Collaboration Tools\n\nEffective Web Use: Advanced search techniques; critically evaluating online information.\nEmail Management: Professional email etiquette; managing calendars\, contacts\, and tasks within an email client.\nCloud Storage & Collaboration: Using OneDrive\, Google Drive\, or Dropbox for file storage and sharing; real-time co-authoring on documents.\nDigital Communication Platforms: Effective use of instant messaging and video conferencing tools (e.g.\, Teams\, Zoom) for meetings and teamwork.\n\nModule 4: Problem Solving Using Technology\n\nInformation Literacy: Using online resources to research and gather information for decision-making.\nData-Driven Decisions: Using spreadsheet functions to organize and analyze data to identify trends and support conclusions.\nAutomation Basics: Introduction to macros and simple automation tools to streamline repetitive tasks.\nProject Management Tools: Using basic features of applications like Trello or Planner to organize tasks and manage small projects.\n\nModule 5: IT Support and Troubleshooting\n\nTroubleshooting Methodology: Applying a structured approach to identify and solve hardware and software problems.\nCommon Issue Resolution: Solving problems with printers\, network connectivity\, frozen applications\, and peripheral devices.\nUsing Help Resources: Effectively using built-in OS help\, online knowledge bases\, and forums to find solutions.\nProfessional Support Practices: How to accurately describe a problem to an IT support specialist and document the solution.
URL:https://excelbi.co.za/event/workshop-end-user-computing/2031-04-07/
LOCATION:Excel BI\, 484 Hilda Street\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Technology
ATTACH;FMTTYPE=image/jpeg:https://excelbi.co.za/wp-content/uploads/2026/04/end-user-computing.jpg
ORGANIZER;CN="Excel BI":MAILTO:info@excelbi.co.za
END:VEVENT
END:VCALENDAR